FAQ’s

Where is my item?

You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships). In addition, you can simply enter your order # in the ‘track packages’ link listed in the support section of our website.

When will I receive my items?

All items are shipped from our facility within 4-7 business days from the time of purchase. Standard shipping times, then apply. In the situation of the Covid epidemic, delivery time may be slower than expected. Please contact us : Mail: [email protected] if your order hasn’t arrived within the expected lead time.

What methods of payment do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, Paypal.

Do you accept PayPal?

Yes

Do you accept Pre-Paid gift cards?

No,

Do you ship internationally?

Currently, we are shipping to USA only.

Your page is not loading, what’s happening?

Please contact us and tell us about the issue you are having so that we can fix it ASAP.

Do I keep getting an error message, what’s happening?

Please contact us and tell us about the issue you are having so that we can fix it ASAP.

I just noticed that I chose the wrong item by mistake, can you swap my product?

Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!

I just noticed that I chose the wrong size by mistake, can you fix this?

Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!

I just noticed that I entered the wrong shipping address. What should I do?

Please contact us as soon as you find out that you have made an error. If we catch the issue before the item ships, then we can make the change. Otherwise, we will have to wait until the item is returned to us.

What is your return/exchange policy?

More infomation : visit here

What happens if the item was “Returned to Sender”?

If your order has been listed as “undeliverable” and returned back to us, we will ship the package to you at no additional cost

What happens if my item is damaged?

If the product is damaged in transit or the product does not reach you within 40 days contact us immediately for a refund and you will not be charged any fees.

What happens if my item is damaged after washing?

We strongly recommend reading the washing instructions found on the packing slip of your product. Designs are meant to last after many correct washings. Designs are not meant to last after being mistreated. If you believe that your product is defective, please contact us: [email protected]